KimberlyDoehnert.com accepts all major credit cards and Paypal payments. Your credit card will be charged on the day you place your order for goods or services. The charge will appear on your credit card or Paypal statement as Fitness 4 Life Consulting LLC or FITNESS4LIFECON.
Many of our products and programs offer a convenient payment plan option where your investment can be split into multiple payments. After the initial payment, subsequent payments are automatically debited from your account every 21 days until the balance has been paid. For example, if you make a purchase and choose the payment plan on March 1, your credit card will be charged for the next payment on March 22 and so on.
Refund Policy for Online Courses and Programs
Our online programs & courses are backed by a 100% Money-Back Guarantee. Download the training material and try it for yourself within the stated refund period and THEN decide if it’s right for you. If you don’t love the training you purchased for any reason, we’ll return your money, no questions asked. Just note that you will lose access to the remaining course modules and valuable bonuses. To request your course refund, email our support team at firstname.lastname@example.org
Refund Policy for E-book Products
All programs delivered via e-book/electronic download are non-refundable with the exception of Figure & Bikini Diets. *Money Back Guarantee. If after following the program for 60 days from the date of purchase you do not attain any results (i.e. weight loss, reduction in body fat, or visible changes in your physique), I’ll provide a full refund. To receive the refund, you must provide all of the following: (1) Your program Diet Tracker Calendar completely filled out for the 60 day period from the date of purchase. (2) Before and after photos (front and back). You can request a refund by email to: email@example.com
Refund Policy for Individual and Group Coaching and Mentoring Programs
Enrollment in any of the coaching and mentoring programs on KimberlyDoehnert.com constitutes a non-cancellable agreement. There are absolutely no refunds or cancellations and you are legally and financially responsible for the full tuition of the program in which you are enrolled, regardless of whether you actually participate or show up for your coaching and mentoring sessions.
Refund and Return Policy for Physical Products
Physical products sold by KimberlyDoehnert.com are nonrefundable, except in the case of damage or defect. In the unlikely event that you receive a damaged or defective item, please send an email to firstname.lastname@example.org within 30 days of the date you received your item(s) for information on how to return the item for a refund or exchange.
All physical products shipped from KimberlyDoehnert.com will be subject to shipping charges. All shipping charges uses standard shipping rates for domestic and international shipping. Please check the final pricing on the product checkout page when you make your selection.
Payment and Shipping Confirmation
Upon checkout, an email will be sent to you with a copy of your order. If you have purchased a physical product, you will receive an additional email to confirm shipment of your order. If you have any questions about your order status, please contact us at email@example.com.
Troubleshooting Digital Downloads
If you do not receive the downloads following your purchase of a digital ebook, course, product or program, it is likely due to one of the following reasons: 1) You entered your email address incorrectly on the online order form or 2) Your confirmation email was sent to your spam folder. 3) You have exceeded maximum downloads put in place for temporary download links. In the event that you cannot download a digital product that you have received, it is probably because you do not have Adobe Reader (free PDF reader viewer) installed on your computer. You can download Adobe Reader for free here: http://get2.adobe.com/reader/. For assistance with all other digital download issues, please contact us at firstname.lastname@example.org.
Chargebacks and Payment Security
When you provide KimberlyDoehnert.com with your credit card information for payment on your account, KimberlyDoehnert.com shall be authorized to charge your credit card for any outstanding fees. If you sign up for a payment plan to make monthly payments on any product, program or service, KimberlyDoehnert.com shall be authorized to run all charges on or around the time they are due and not require separate authorization in order to do so. You may not make any chargebacks or cancel the credit card that is provided as security without our prior written consent. You are fully responsible for any fees associated with recouping payment on chargebacks and any fees associated with the payment collection process. Further, you may not change any of the credit card information provided to KimberlyDoehnert.com without notifying us in advance.
If you have any questions about our sales and refund policies, please contact us at email@example.com.